FAQ
This page is home to our FAQ, where you can find information on all sorts of things, from useful info for new faculty members to how to give someone access to course materials. Please be patient with us as we flesh out this page! If you have any questions you would like to see us add answers to, please email us.
- I've upgraded to Microsoft Office 2007. Now, where did all the menus go?The layout of Office 2007 is drastically different from any of the previous Office versions;...
- Why are we being asked to upgrade to Office 2007 or 2008, anyway?Microsoft decided to introduce a set of new file formats, called the "Office Open XML...
- How can I add or remove students from Moodle or my Courses folder?When a student adds or drops a course, the Registrar's Office will automatically update the...
- How do I know if I’m using the Advanced or Standard versions of Zimbra?In the upper right corner of the Zimbra program, there is a link that either...
- Why is there a lego AT-AT on the main Academic Technologies website?Good question. That's because the Academic Technologists aren't serious all the time, find Star Wars...
- How can I get students trained in a program for an assignment I want them to do?To get students trained in a program for an assignment, or set of assignments, contact...
- Is there an easy way to send a message to my class?There certainly is! All classes are given a course mailing list when they are created. ...
- Can I borrow a laptop if I’m going to be traveling or presenting?Yes! Please notify Rapid Response (x5999) well ahead of when you plan on traveling or...
- Where can I find help information for the new printer/copiers?Information and documentation about multi-function printers can be found on the ITS website here. If...
- I can't understand some of the terminology used in Moodle. Why does Moodle word things strangely sometimes?It isn't just you! Moodle is created by New Zealanders, and even though they are...
- Is anyone podcasting on campus?Yes. Although there are fewer professors at Carleton using podcasts for their classes than at...
- How do I get an RSS or Atom feed to send me emails to Zimbra when new content is added to a site?In Zimbra, click "New Folder" in the left-hand column. Give the folder a name and check...
- What tools are available if I want to podcast or vodcast?Once you have recorded your sound or video (if you need equipment for recording, ask...
- How do I upload files in Moodle? I think I'm missing the last step.In the desired resource or activity page, click "Choose or upload a file ..." At the...
- What do I do if the file I want to upload is too big?If your file is too large, you can put it in the webpub folder of...
- What are podcasts?Podcasts are digital audio or video files that are available online for people to download...
- What are vodcasts or videocasts?Vodcasts (also called vidcasts, videocasts, and video podcasts) are digital video files available online for...
- What is Zimbra?Zimbra is open software for messaging and collaboration - email, group calendaring, contacts, and web...
- What is OIV?OIV is short for Offline Image Viewer, and is a presentation tool created by ArtStor. ...
- What is ARTstor?ARTstor is a digital library of approximately 700,000 images in the areas of art, architecture,...
- Can I use other programs to check my email, or do I have to use the web?Yes! It is possible to use other software, such as Microsoft Outlook and AppleMail, to...
- How do I get a class photo roster?If you log in to the The Hub, and go to the Faculty section, there...
- What is Moodle? Why do I hear about it all over the place?Moodle is a course management system, which means it is a place to put interactive...
- What are network drives? What are they used for?The network drives at Carleton allow common storage of files on the network, for access...
- What are eReserves? How do I use them?eReserves are an online counterpart to the traditional Library Reserves system. eReserve copies are scanned...
- Who is available to support me, and for what types of work?For classroom technology (both equipment and support), contact PEPS. Equipment checkout, 507-222-7070, Laird 14 Presentation assistance line,...
- What is a library liaison?Each department has its own liaison librarian who specializes in the research methodologies and sources...
- Where can I send my students if they need help?The Academic Support Center provides assistance through the Carleton Writing Center, individual ESL tutoring, the...
- What other organizations are members of the Internet2 community?A list of member organizations is available at the Internet2 site....
- What types of work are taking place through Internet2?There is a broad array of work currently being done through Internet2. Types of work...
- What does Internet2 have to do with Carleton?In the Fall of 2005, Carleton connected to Internet2. Computing equipment on campus takes advantage...
- What is Internet2?Internet2 is a fast, high-capacity internet for which tools are being developed to exploit this...
