FAQ and Other Tips and Tricks
This page is home to our FAQ, where you can find information on all sorts of things, from useful info about using Moodle and Google Docs to how to give someone access to course materials. If you have any questions you would like to see us add answers to, please email us.
Since we have many questions answered here, we recommend that you either search by entering a keyword or by choosing a category in the blue box below instead of browsing the entire set. For ease of use, we have links to broad categories below, but if you are looking for something that does not fit these categories, more are available in the drop-down menu in the blue box. You may choose to add a focus (second category) to narrow your search.
- How do I submit my final grades at the end of the term? Can I just put them into Moodle?At this point, we do not have information from Moodle automatically providing official grade infromation. ...
- How do I request a computer lab for class time?If you are trying to reserve one of the CMC first floor labs, you will...
- How do I get help with the presentation equipment in the classrooms?If you are having trouble with the touch screens or getting visual and audio components...
- How do I get help analyzing software and figuring out what is best for my needs?Your Academic Technologist is the best source for this kind of consulting, and we are...
- How do I get help with class projects?Both the Academic Technologists and the Library Liaisons are great resources for class projects, as...
- How do I get help with a broken computer?The most efficient way to get help with a broken computer (one that won't start,...
- Where can I find links to all my course related webpages?There is actually a handy webpage that keeps all the links for your course items...
- How do I know if I’m using the Advanced or Standard versions of Zimbra?In the upper right corner of the Zimbra program, there is a link that either...
- How can I get students trained in a program for an assignment I want them to do?To get students trained in a program for an assignment, or set of assignments, contact...
- What is Zimbra?Zimbra is open software for messaging and collaboration - email, group calendaring, contacts, and web...
- Can I use other programs to check my email, or do I have to use the web?Yes! It is possible to use other software, such as Microsoft Outlook and AppleMail, to...
- How do I get a class photo roster?If you log in to the The Hub, and go to the Faculty section, there...
- What is Moodle? Why do I hear about it all over the place?Moodle is a course management system, which means it is a place to put interactive...
- What are network drives? What are they used for?The network drives at Carleton allow common storage of files on the network, for access...
- What are eReserves? How do I use them?eReserves are an online counterpart to the traditional Library Reserves system. eReserve copies are scanned...
- Who is available to support me, and for what types of work?For classroom technology (both equipment and support), contact PEPS. Equipment checkout, 507-222-7070, Laird 14 Presentation assistance line,...
- What is a library liaison?Each department has its own liaison librarian who specializes in the research methodologies and sources...
- Where can I send my students if they need help?The Academic Support Center provides assistance through the Carleton Writing Center, individual ESL tutoring, the...








