101 Ideas to Organize Your Business Life
Paulette Ensign, CareerTrack Publications
Audio Cassettes, 1993

101 Ways to Make Meetings Active
Mel Silberman
Book, 1999

1001 Ways to Reward Employees
Bob Nelson
Book, 1994

The Articulate Executive: Learn to Look, Act, and Sound Like a Leader
Granville N. Toogood
Book, 1995

A to Z for the Get-Ahead Manager
Carl Heyel
Book, 1985

Be Prepared for Meetings
Toastmasters International and Kantola Productions
Video, 24 minutes, and study guide, 1991

Be Prepared to Speak
Toastmasters International and Kantola Productions
Instructor’s Manual and Study Guide, 1986

Business Etiquette
Linda Hughes, CareerTrack Publications
Audio Cassettes, 1991

Conquering Corporate Codependence: Life Skills for Making it Within or Without the Corporation
Carolyn Corbin, with Gene Busnar
Book, 1993

Coping With Difficult People
Robert M. Bramson, Ph.D.
Book, 1988

Distinctly American
Koblik and Graubard
Book, 2000

First Things First
Stephen R. Covey, et al
Book, 1994

The Gentle Art of Verbal Self-Defense
Suzette Haden Elgin
Book, 1987

Getting Past No
Stephen R. Covey
Book, 1994

Great Meetings! How to Facilitate Like a Pro
Dee Kelsey and Pam Plumb
Book, 1997

Groupthink
CRM Films
Video, 25 minutes, April 1997

The Hero Within
Carol S. Pearson, Ph.D.
Book, 1998

How To Raise Your Self-Esteem
Nathaniel Braden
Book, 1988

How to Speak Up, Set Limits, and Say No: Without Losing Your Job or Your Friends
Maria Arapakis
Video, 93 minutes, 1991

In the Middle
Power and Systems
Book, 1994

Inner Management: Overcoming Negativism with a Philosophy of Positive Action for Life and Work
Dr. Zacharie J. Clements
Pamphlet, 1993

Interview Guide for Supervisors
Video and booklet, 16 minutes
1990

Job Analysis
Sidney Gael
Book, 1993

Learning as a Way of Being
Peter Vaili
Book, 1996

Life by Design
Dr. Rick Brinkman
Audio Cassettes and workbook, 1993

Maintaining Morale: A guide to assessing the morale of midlevel administrators and faculty
Linda K. Johnsrud, Ph.D.
Book, 1996

Making Change Irresistible
Ken Hultman
Book, 1998

The Middle Management Challenge: Moving from Crisis to Empowerment
Alan L. Frohman and Leonard W. Johnson
Book, 1993

The Millionaire Next Door
Stanley/Danko
Book, 1996

Patterns of High Performance: Discovering the Ways People Work Best
Jerry Fletcher
Book, 1993

The Possibilities of Organization
Power and Systems
Book, 1992

Professional Presence
Susan Bixler
Book, 1991

Professional Telephone Skills, Vol. 1 and 2
Debra Smith, CareerTrack Publications
Videos and Workbooks, 1992

The Promise of Mediation
Bush/Folger
Book, 1994

Redesigning the Human Machine
Video, 1995

Seeing Systems: Unlocking the Mysteries of Organizational Life
Barry Oshry
Book, 1996

The 7 Habits of Highly Effective People
Stephen R. Covey
Audio Cassette, 1990

Speed Reading
Steve Moidel, CareerTrack Publications
Audio Cassettes and Booklet, 1990

Taking Charge of Change: 10 Principles for Managing People and Performance
Douglas K. Smith
Book, 1996

Time Tactics of Very Successful People
B. Eugene Griessman, CareerTrack Publications
Audio Cassettes, 1995

Toxic People
Lillian Glass
Book, 1995

“Trek” Leadership
Video, March 1994

Wholehearted Leaders, Wholehearted Organizations
Bruce E. Roselle, Ph.D.
Booklet, 2000

Who Moved My Cheese?
Spencer Johnson, M.D.
Book, 1998