It is an inherent challenge in information technology to both prepare for the future and manage the present. Though each are very different, they are equally important. In this issue of the ITS Update we will talk about both sides of the coin.
IT made an early mark on designing the digital world via image databases. Carleton uses new versions of these tools (ARTstor, EmbARK, CONTENTdm) that allow students to access, annotate, and re-present images in ways that reflect their learning.
When IT services are disrupted, we need to both repair the problem and alert people to the issues. We use multiple notification approaches including email, phone and the web. This balanced strategy will hopefully get the right information to you as quickly as possible.
QuIRK, Carleton's initiative on Quantitative Inquiry, Reasoning and Knowledge, recently celebrated its 10-year anniversary. Reference and Instruction Librarian Iris Jastram sat down with Paula Lackie to talk about QuIRK as a lens on technology in higher education.
ITS has started exploring the use of visual strategies to deliver technology support for explanations that are hard to understand from text instructions alone. Here is an example of a video tutorial (similar to lynda.com) to demonstrated secured printing on campus.