ITS Calendar

Oct 12

HOME, COLLAB, and COURSES down for maintenance

HOME, COLLAB, and COURSES will be unavailable for up to 2 hours

Friday, October 12th, 2012
8:00 – 10:00 pm

The following servers will be unavailable for up to 2 hours, starting at 8:00 pm on Friday, 12 Oct 2012:

HOME file server (nethome.ads.carleton.edu)
COLLAB file server (collab.ads.carleton.edu)
COURSES file server (courses.ads.carleton.edu
NETFILE1 file server
NETFILE5 file server

During this maintenance window, these servers will not be available, from on-campus nor off-campus. (This maintenance will provide better reliability for these servers.)

We anticipate that the servers will be up and running again by 10:00 pm.

While we normally reserve this kind of work for times when classes are not in session, this is a good time to address a complicated interaction of software systems that run on these network drives.  The goal is to prevent problems from happening or recurring.  The timing is also concurrent with other, regularly-scheduled Friday evening maintenance.

If you are logged into any of these servers (or have mounted any of them) when the maintenance begins, you will not be able to read or write to them.  This may cause you to lose changes to documents you are editing, if you try to save them to any folder on HOME, COLLAB or COURSES.

During this maintenance, we recommend you save your work to a local drive (e.g., the hard drive on your personal computer, or the Scratch Disk on a Public Lab computer).

See below for screenshots of messages you may see on Public Lab machines during this maintenance timeframe.

If you have any questions or problems with this maintenance, please contact the ITS helpdesk at x5999 or via email at helpdesk@carleton.edu


If you log into a Public Lab machine while Collab and other network drives are unavailable, you may see a message like this:

collabdownatlogin 


If you are working on a Mac, and have one or more network drives mounted when they become unavailable, you may see a message like this:

collabdisconnectmac.png 


If you are working on a Windows machine, and have one or more network drives mounted when they become unavailable, you may see a message like this:

collabdisconectwin.png


If you have any questions or problems with computing at Carleton, please contact the ITS helpdesk at x5999 or via email at helpdesk@carleton.edu

 

(This notice was also posted on 14 Sept 2012.) 

Sponsored by Information Technology Service. Contact: Sean Azelton, x4729