Setting up Fax mailbox in Outlook
This page is only needed if you are an Outlook user on campus.
Before doing the steps below, make sure you have accepted the fax shared email box in Zimbra mail
From Outlook: Choose File/Open /Other Users Mailbox

From Select Mailbox Window, Choose Global Address List from top right box
Type name of departmental fax account e.g., ITSFax……
Select correct Fax Mailbox from list

Click OK.
New Fax Mailbox will now appear on left side of Outlook window in the Mail Folders window.

Double click on FAX mailbox to see Inbox for Fax mailbox. All new faxes will appear in this inbox. You can forward, print, delete from this mailbox.
When opening a document in this folder, it will look like this:

The fax is a PDF attachment to this file. Double click the PDF attachment to open it. You can now read, print, file, forward, save or delete your fax, just like any other attachment you receive in email.







