ITS Helpdesk
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ITS helpdesk hours
Mon - Thurs: 7:30 am - 1:00 am Phone: 507 222 5999
Friday: 7:30 am - 9:00 pm On campus: x 5999
Saturday: 10:00 am - 9:00 pm
Sunday: 10:00 am - 1:00 am Email: helpdesk@carleton.edu
Summer Hours (Mid-June - Labor Day):
Mon-Fri: 7:30 am - 5:00 pm
Sat-Sun: Closed
ITS Helpdesk is part of the Computing Support Services team, providing rapid, high-quality support to the Carleton community. The Helpdesk is staffed by Tammy Wellentin, Travis Freudenberg, and other members of ITS, in addition to nearly 50 student workers.
Email: helpdesk@carleton.edu
Please contact the ITS Helpdesk at x5999 or send email to helpdesk@carleton.edu for immediate and general computer support.
The focus of the group includes:
• solving problems in the shortest possible time frame;
• providing a consistent, pleasant, and knowledgeable experience;
• improving how problems are tracked;
• improving the communication of problem status.
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