ITS Helpdesk
For more current information, see our new page on Carlpedia.
ITS Helpdesk is part of the Computing Support Services (CSS) team, providing rapid, high-quality support to the Carleton community. The Helpdesk is staffed by Tammy Wellentin, Kendra Strode, and other members of ITS, in addition to nearly 50 student workers.
Summer Hours, Mon-Fri:
7:30 am - 5:00 pm
See the information at the link above for more complete hours.
Phone: x5999 (507-222-5999)
Location: CMC 107
Email: helpdesk@carleton.edu
Please contact the ITS Helpdesk at x5999 or send email to helpdesk@carleton.edu for immediate and general computer support.
The focus of the group includes:
• solving problems in the shortest possible time frame;
• providing a consistent, pleasant, and knowledgeable experience;
• improving how problems are tracked;
• improving the communication of problem status.
Employee Scheduler donated by ShiftPlanning.