FAQ's
What should I do if I lose my OneCard?
Mark your OneCard LOST anytime day or night on the OneCard Dashboard .
This is an important step to take to freeze unauthorized use of the financial funds on your OneCard - Schillers, Dining Dollars and Meal Plans. You will be held responsible for financial transactions that occurred prior to marking your card lost on this web site.
Other FAQs
- I'm a New Student. Can I get my OneCard over the summer?New Students can get their OneCard after June 27....
- How many Schillers should I pre-purchase?A student may need between $400 and $1000 Schillers per term, or $40 to $100...
- My name does not come up on the on line Schillers deposit feature. What's the problem?If you elected to keep your directory information confidential, you will not be able to...
- Do Schillers carry over from year to year until a student graduates?Yes, Schiller account funds automatically carry over from year to year for students and employees. ...
- What does a replacement OneCard cost?The cost of your first OneCard is covered by Campus Services. The $10.00 fee for...
- Can I withdraw funds from my Schillers account?No, withdrawal of cash funds is not permitted from any OneCard account. However, Schillers can...
- What should I do if I lose my OneCard?Mark your OneCard LOST anytime day or night on the OneCard Dashboard . This is an...
- What if my OneCard stops functioning?If your OneCard stops working take it to Campus Services in Sayles-Hill 5 to be...
- Why is my photo on my OneCard?Your photo appears on your OneCard to prevent unauthorized or fraudulent use. It serves as...
- Must all students and employees have a OneCard?OneCard serves as the official Carleton College form of identification for students and employees. Your...
- Are all employees entitled to a OneCard?All employees will be issued a OneCard which serves as your official form of identification...
- How do I check my account balance(s)?OneCard Dashboard is the place to check your account balance(s) and recent transaction history. Also,...
- Where do I go if I have a question about my Meal Plan or Dining Dollars?Contact Campus Services to resolve issues related to your Meal Plan or Dining Dollars....
- If I am not enrolled this term, am I eligible for a OneCard?When a student is not enrolled, their OneCard account will retain any remaining Schillers value,...
- Can I get a refund if I withdraw, graduate or leave the college?Balances less than $20 will be forfeited. Refund requests are accepted when a student withdraws, or...