Lost Or Stolen Card Instructions
If you have lost your OneCard, you must take the following steps:
- Mark your OneCard LOST on the OneCard Dashboard. This will freeze library and lab printing privileges and will freeze financial funds in your accounts (Schillers, Dining Dollars, and Meal Plan). NOTE: You will be held responsible for financial transactions that occurred prior to marking your card lost on this web site.
- Visit Campus Services, Monday - Friday between 8:30 a.m. and 4:30 p.m. in Sayles-Hill 5. A new OneCard will be issued and a $10 replacement fee will be charged to your Schiller account.
After 4:30 p.m. and on weekends, contact Security Services (507-646-4444) in Sayles-Hill 205 to obtain a temporary access card. Your temporary access card will grant you access to the Residence and Dining Halls after hours and weekends for a limited time. You will have access to a temporary Meal Plan during academic terms. Dining Services will bill you for meals used outside of your existing Meal Plan. You must visit Campus Services the next business day to get a replacement OneCard.
- Mark your OneCard ACTIVE on the OneCard Dashboard to restore access to your financial funds and library and lab printing privileges.
If you find your OneCard prior to receiving a replacement card, you must take the following steps:
- If you obtained a temporary access card from Security Services, you must visit Campus Services (Sayles-Hill 5) first thing the next morning, or Monday a.m. if the temporary card was issued over the weekend. Bring your temporary access card with you. If you have not found your original OneCard, a new OneCard will be issued and a $10 replacement fee will be charged to your Schiller Account.
- Mark your OneCard ACTIVE on the OneCard Dashboard. This will restore your library and lab printing privileges and restore access to the financial funds on your OneCard.
