Frequently Asked Questions
I want to add a document to my assets. Should it be a PDF or Word file?
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First, see if you can put the document online as an actual web page or set of pages. It may be a little more work, but it is much easier to link to and create links within the information. In addition, our search engine cannot search the contents of non-web page documents. So, if you can, make it a web page. You will be glad you did when it comes time to edit the information!
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If the document cannot be turned into a web page, the best format is a PDF document. One good example is a form that must be printed out and signed.
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Adobe's PDF viewer is free and available for all major computer platforms.
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PDFs include your fonts inside them, so they do not require the person who downloads the file to have the correct fonts installed on their computer.
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If you do not have the software to create PDFs (Called Adobe Acrobat, not to be confused with the Acrobat PDF Viewer that is probably already installed on your computer), ask your computing coordinator (academic | administrative) for that software. They can install it and teach you how to use it.
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- Word files are the last choice, for several reasons:
- Word costs hundreds of dollars, so many users do not have a copy.
- Your visitors may not have the same fonts you used in your Word file, so it will not look the same to them as it does to you.
- Word is not available for up-and-coming computer platforms like Linux.
Other FAQs
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- How do I put a web form on my site?It depends on what you want to do with the web form. Here are the...
- How do I email a long link to someone without it breaking?We've created a service that allows you to create shorter "shortcut" urls to pages with...
- How do I add a newsletter or calendar to my site?Reason offers easy-to-manage newsletter and calendar tools. Just contact us and we can set you...
- Some of my pages have very long urls. How do I fix that?By following a few simple guidelines, your pages can have nice, concise urls. Don't create too...
- How do I put an image into Reason?Make sure you have a web-ready image on your personal computer. "Web-ready" means the file...
- How do I put an image on a page?The easiest way is as follows: Under Pages, find the page and click Edit. In the editing...
- How do I place an asset/document on a page?If the asset is not already there, add it to your site (instructions). Go to Pages...
- How do I add a document/asset to my site?If you haven't already, read about preferred document formats. Make sure you have the document you...
- I just made a pending page. Now I can't find it -- where did it go?Pending pages go into a different list than the live pages. To the right of the...
- When I try to log in, I'm told I do not have access to Reason. How can I get in to edit my site?Have your supervisor email or call Web Development, and we will give you access to...
- I want to add a document to my assets. Should it be a PDF or Word file?First, see if you can put the document online as an actual web page or...
- How do I change the look of my site?Web development has created several themes that Carleton sites may use. If you want a...
- How do I use images from other sites?When you are browsing a site within Reason, you will see a list in the...