Technology FAQ
This is a quick reference for faculty. When no one is available, or nothing else works, check his page out.
Topics:
- Help: What to do whenyou have a problem
- E-mail lists for classes
- Publishng web pages (Classes and Departmental)
- "Collab" folders
- Caucus
- Changing passwords
- Printing
- Need more information?
Help: what to do when you have a problem
For computing questions, you should generally try to reach your computing coordinator. In Romance Languages, that is the Carly Born (cborn@carleton.edu, x7010). If Carly can't be reached, try the standard "emergency" number at ITS, x5999. This number is only staffed during regular working hours. In a real pinch, during evenings or week-ends, you could try contacting the SCIC (Student Computing Information Center) at x4040 -- but don't expect miracles, as it is mostly staffed by students, and they cannot access your account information, mess with the networks, etc.
And, of course, Mary is a great resource.
Otherwise, try looking at the information below. If you're lucky, it will bail you out.
E-mail lists for classes, etc.:
Go to http://lists.carleton.edu/, log in, and click on the "Your Lists" tab on the upper right. From there you can view the mailing list addresses for your classes, and you can also administer these lists. By using the mailing list addresses displayed, you can send messages to all the enrolled students to a given class.
A. Course pages. If you open your "collab" folder, then "Courses," then the department ("FREN" or "SPAN"), and finally the individual course folder (for example, "fren210-0-f03"). In each course folder, there should be a "WebPub" folder. Every file dropped in the web pub folder will be immediately available from the web. The address (URL) will respect the following syntax:
http://www.acad.carleton.edu/courses/ + course folder name + file name.
For instance, if you place a file named "index.html" in the webpub folder for fren210-0-f03, the full address would be:
http://www.acad.carleton.edu/courses/fren210-0-f03/index.html
Note: If you are trying to access a common syllabus used for a multiple-section course, you need to access the webpub folder in the right course folder. (Each section will have a separate webpub folder, and only one will be linked to the the departmental pages.) Typically, only the instructor associated with a given section has access to the webpub folder of that section; if more people need to be granted access to the folder, request this of your computing coordinator.
B. Departmental pages. Currently, departmental pages are accessed on a different server, with the address 137.22.1.171. You need special authorization to be able to access this address. It is best to speak with Mary, with ITS, or with your chair before making changes to any departmental pages.
When you log in to your computer on campus, you should automatically be connected to the network. A server called "Collab" (for "collaboration") should appear on your desktop (Mac), or under "My Computer" (Windows). For faculty, "Collab" should contain at least a "Departments" folder, for sharing documents within the department, and a "Courses" folder for sharing information with students in your class. By dragging files or folders to the appropriate folder, you make these files available for everyone who has access to these folders.
Some particulars:
- Faculty and students can only see the folders for those courses they are teaching or for which they are registered. If you have students who are auditing or waitlisted, you will need to contact the computing coordinator in order to grant them access privileges. (For more on the student access to Collab, see http://www.carleton.edu/campus/ITS/accounts/network.)
- Anything that goes into your course folder is available to everyone having access to the folder. Be careful not to place personal or confidential information (including grades, lists of student IDs, etc.) in the folder.
The electronic conferencing system may be reached at this page:https://caucus.carleton.edu/. You will use your regular password and username (same as for e-mail) to enter Caucus. You can create a new conference by clicking on the "Create a conference" link. The list of conferences for which you are currently registered is in the right hand column.
If you make a new conference, be sure that you look over the settings during the creation process. If you do not make the conference visible to the public, only those individuals whose usernames you have entered will have access. This does keep the discussion more private, but you need to keep that list up to date.
If you need to change your password, do it at: https://webapps.acs.carleton.edu/its/passwd/.
Printing is the bane of ITS' existence. We should post some tips here, but I ain't got none. This topic is under construction.
Check out the ITS general information page: http://www.carleton.edu/campus/ITS/