What is the Emergency Notification Service?

Carleton has adopted the e2Campus service, which allows students, faculty and staff to sign up to receive text messages on their cell phones in the event of serious campus emergencies. These messages will also be sent as an email to all Carleton faculty, staff and students.

When will this service be used?

With the exception of periodic tests to ensure that the system is working, this service will only be used in the event of life-threatening situations affecting the entire campus; e.g. tornado warnings, major chemical spills, threats of armed violence, etc.

Who can send emergency notifications?

Only a handful of people in Security, the Deans' and President's offices, and College Relations have access to generate an emergency notification through this system.

How will it be tested?

A test message will be sent once a term, preceded by an all-campus email announcing the test, to verify that the system is working and that everyone who has signed up can receive the notices. If you think you signed up for the service but did not receive the message on your cell phone during the all-campus test, call Rapid Response at x5999 (faculty and staff) or the SCIC at x4040 (students).

Do I need to sign up?

In order to receive these notices on your cell phone or a non-Carleton email address, you need to sign up for service. Whether or not you have signed up for service, the messages will also be delivered to your Carleton email address.

Will it cost me anything?

Maybe. Depending on your wireless carrier provider and the plan you have, you may be charged a nominal fee (like ten cents per message) to receive SMS text messages. Many students have unlimited text messaging plans, so there would be no additional charge.

Will my phone or mobile device work with this service?

Probably. The e2campus site has a simple test to see if your device will work. Charges may apply (see above).

How do I sign up?

Get your cell phone, then follow the Sign Up link below and follow the instructions. Please read through the directions carefully.

Can I cancel the service, or change my phone number?

Use the Change notification settings link to cancel or change your settings. You may sign up for up to two cell phones and up to two email addresses. You do not have to add your Carleton email address to your account: messages will be delivered there automatically.

What do I do if I receive notice of an emergency through this service?

Notices will contain instructions on how to respond. In some cases, you may be directed to email or a web site for more information; in others, you may be told to take shelter or remain where you are until messaged again.