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CarlAlert Emergency Notification Service

CarlAlert

What is CarlAlert?

Carleton's CarlAlert Emergency Notification Service allows students, faculty and staff to sign up to receive text messages on their mobile phones in the event of serious campus emergencies. These messages will also be sent as an email to all Carleton faculty, staff and students.

When will this service be used?

With the exception of periodic tests to ensure that the system is working, this service will only be used in the event of a time-sensitive campus emergency or other critical communication.

Who can send emergency notifications?

Only a handful of people in Security, the Deans' and President's offices, and College Relations have access to generate an emergency notification through this system.

How will it be tested?

A test message will be sent once a term, preceded by an all-campus email announcing the test, to verify that the system is working and that everyone who has signed up can receive the notices. If you think you signed up for the service but did not receive the message on your cell phone during the all-campus test, call the ITS Help Desk at (507) 222-5999.

Do I need to sign up?

In order to receive these notices on your cell phone or a non-Carleton email address, you need to sign up for service. Whether or not you have signed up for service, the messages will also be delivered to your Carleton email address.

Will it cost me anything?

Not unless your wireless carrier charges for SMS text messages.

How do I sign up?

Go to the Emergency Notification Service website signup page and follow the instructions. Please read through the directions carefully.

Can I cancel the service, or change my phone number?

Use the Change Notification Settings link to cancel or change your settings. You may sign up for up to two cell phones and up to two email addresses. You do not have to add your Carleton email address to your account - messages will be delivered there automatically.

What do I do if I receive notice of an emergency through this service?

Notices will contain instructions on how to respond.

I signed up once, but the all-campus announcement is encouraging everyone to sign up.  Do I need to sign up again?

Probably not. All CarlAlert accounts eventually expire on the date that was set when you signed up. About a month before it expires you will receive notification along with instructions on extending your enrollment. If you want to know when your account expires, or if you want to check your account settings, go to the Change Notification Settings page.