The Hartford's Additional Value-Added Benefits

Carleton College receives some miscellaneous group benefits from The Hartford that we'd like our benefit-eligible staff to know about.   Some services listed below do require active enrollment in various voluntary Hartford plans in order to qualify for these services.


Estate Guidance (Simple Will Preparation):

Are you in need of a will?  A will is an important legal document that helps protect your family's future.  The Hartford gives you a service called EstateGuidance that helps you create a simple legal will quickly and conveniently online, with the support of licensed attorneys, if needed.  It will save you the time and expense it would take to create a will with a private attorney.

Should you be interested in this benefit, please access the information (below).  Please recognize that this service is free of charge to you as long as you begin and end the process within 30 days.  Contact Human Resources (x5989) for the access ("promotional") code.


Travel Assistance and Identity Theft Program:

The Hartford offers benefit-eligible employees a Travel Assistance benefit with some unique services.  Service is available 24/7 and includes: 

Emergency Medical Assistance:

Medical referrals, Medical monitoring, Medical evacuation, Repatriation, Traveling companion assistance, Dependent children assistance, Visit by a family member or friend, Emergency medical payments, Return of mortal remains.

Pre-Trip Information:

Visa and passport requirements, Inoculation and immunization requirements, Foreign exchange rates, Embassy and consular referrals.

Emergency Personal Services:

Medication and eyeglass prescription assistance, Emergency travel arrangements, Emergency cash, Locating lost items, Bail advancement.

Identity Theft Assistance:

  • Prevention Services (Education, Identity Theft Resolution Kit)
  • Detection Services (Fraud alert to three credit bureaus)
  • Resolution Guidance and Assistance (Credit information review, ID theft affidavit assistance, Card replacement)
  • Personal Services (Translation, Emergency cash advance)

Travel Assistance and ID Theft Protection Services Brochure


Beneficiary Assist Counseling Services

Benefit eligible employees covered under The Hartford's Group Life or Accident insurance policy have access to The Hartford's Beneficiary Assist Service which provides you, your eligible beneficiaries and immediate family members with unlimited 24/7 phone access to help related to the death of yourself or a loved one.  Services include:

  • Legal advice, financial planning and emotional counseling for up to one year from the date the claim is filed.
  • Up to five face-to-face sessions or equivalent professional time for one service or a combination.

Additionally, additional services include emotional or grief counseling, financial information and resources and legal support and resources.

Beneficiary Assist Counseling Services Brochure


Ability Assist Counseling Services

The Hartford provides Ability Assist Counseling Services for benefit-eligible employees covered under The Hartford's Long-Term Disability Insurance plan.   This service provides support to you or your family members with simple solutions to help you cope with the stress and life changes that result from a disability that occurs. 

The service includes up to three face-to-face emotional or work-life counseling sessions per occurrence per year.  This means you and your family members won't have to share visits.  Each individual cna get counseling help for his/her own unique needs.  Legal and financial counseling are also available by telephone during business hours.

Services include counseling services to assist with:

  • Emotional or Work-Life Counseling
  • Financial Information and Resources
  • Legal Support and Resources

Ability Assist Counseling Services (RA/PA)


Funeral Planning and Concierge Services

When experiencing a death of a loved one, many costly decisions must be made during a very stressful time.  The Hartford's Funeral Planning and Concierge Service (provided by Everest) offers resources to help families understand all of their options and to stay within their budget.  This service is available to benefit-eligible employees who have coverage under The Hartford's Group Life Insurance plan. 

Here is a listing of services available:

  • 24/7 Advisor Assistance
  • PriceFinder Research Reports
  • Online Planning Tools
  • At-Need Family Support
  • Express Claim Processing

Funeral Planning and Concierge Services Brochure