Voicemail Setup

Instructions to setup voicemail on your traditional (PBX) phone:

  1. Dial x3737
  2. Enter security code 10001000
    • Changing your security code.
    • Recording your name.
    • Recording your greeting.
  3. The system will play a setup tutorial consisting of:

First you need to change your security code.

  • Enter the new security code followed by the # sign key.
  • For confirmation, enter your new security code again followed by the # sign key.

You now need to record your name.

  1. Press 2 to start recording. 
  2. Say your name.  
  3. Press 2 to stop recording.  
  4. Press 5 to save recording. 
  5. Press 6 to review the name.
  6. Press 4 to discard and re-record your name.

Now you need to record your personal greeting.

  1. Press 2 to start recording
  2. Record your greeting.
  3. Press 2 to stop recording.
  4. Press 5 to save your greeting.
  5. Press 6 to review the greeting.
  6. Press 4 to discard and re-record your greeting.

After completing these steps the system will tell you congratulations, you have completed setup of your mailbox.

Users must complete the entire setup tutorial, or they will have to start over the next time they log in.  


For users with shared extensions (trees):

  1. Dial x3737
  2. Press * sign key.
  3. Press # sign key to get to the menu that asks for the mailbox number.
  4. Enter your mailbox number 
  5. Enter the security code 10001000.
    • Changing your security code.
    • Recording your name.
    • Recording your greeting.
  6. The system will play a setup tutorial consisting of:

First you need to change your security code.

  • Enter the new security code followed by the # sign key.
  • For confirmation, enter your new security code again followed by the # sign key.

You now need to record your name.

  1. Press 2 to start recording. 
  2. Say your name.  
  3. Press 2 to stop recording.  
  4. Press 5 to save recording. 
  5. Press 6 to review the name.
  6. Press 4 to discard and re-record your name.

Now you need to record your personal greeting.

  1. Press 2 to start recording
  2. Record your greeting.
  3. Press 2 to stop recording.
  4. Press 5 to save your greeting.
  5. Press 6 to review the greeting.
  6. Press 4 to discard and re-record your greeting. 

After completing these steps the system will tell you congratulations, you have completed setup of your mailbox.  

Users must complete the entire setup tutorial or they will have to start over the next time they log in.

 

Instructions to setup voicemail on your VoIP(networking) phone:

  1. Press the message key
  2. Follow the prompts
  3. Your pin will be your 4 digit extension number