Make a request

As of January 2020, all web support requests should be submitted using the college’s helpdesk ticketing system, either by calling the ITS Helpdesk (x5999) or by completing an online request.

Before submitting a ticket, please consult the WordPress101 website to see if you can resolve the issue on your own.

Web Content/Design/Technical/Training Help

Open a helpdesk ticket to request help troubleshooting and solving problems with your websites or pages, for both Reason and WordPress.

  • Website content issues you cannot edit or fix
  • Technical site issues you cannot fix
  • Creation of a new website
  • Creation of a go.carleton.edu URL shortcut
  • Changes to who can edit or access a site or page
  • Advice on best practices and web standards
  • Assistance with web design and site customization
  • Training on how to manage your website