Frequently Asked Questions

How long does the complaint process take?

Generally, the process takes 30 to 60 days. The process requires a thorough investigation, which may involve interviewing many witnesses. All parties also have the opportunity to review the report that will be provided to the board and offer responses. Because of this, it can take several weeks to complete the process. The staff involved will work to complete the case as quickly as possible.

Complainants, respondents and witnesses may contact the Investigator or Complaint Coordinator at any time with questions about where we are in an ongoing process.

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