News from ITS
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Moodle Archives from 2006 - 2013 to be Retired
June 4, 2018ITS will be turning off all Moodle Archive server instances that were used during Academic Years 2006-07 through 2012-13. The Moodle Archive for academic year 2013-14 will be retained for one more year, and all Moodle courses taught from 2014-15 to present will remain on our primary Moodle server at https://moodle.carleton.edu until they are 5 years old. Read more for details on when and how this is happening, and how to retain your course information.
Faculty Course Resource requests on The Hub
March 23, 2018FACULTY: Do you need to communicate and share files with the students in your course? On The Hub, the Faculty Course Resources page has been created for you to request electronic resources for your course.
Campus Focus Groups about The Hub and other systems
February 11, 2018Like most villages, Carleton uses a robust collection of technology in order to run smoothly and efficiently. Some of these systems are ones that you likely see and interact with, such as The Hub. During winter term, the College is working with consultants to take a look at a few of the core enterprise systems that keep our campus running. Their advice will help us determine the right path for providing service to the campus in upcoming years.
Annual Cyber Security Training
October 13, 2017October is National Cyber Security Awareness month and time for our annual reminder to take information security training! Since the beginning of the school year, seven threats have been identified and resolved by ITS staff. Training—and much additional information besides—is housed in the InfoSec101 course. Everyone is encouraged to take this training. Please check it out!
Resolved: Courses server is unavailable
May 25, 2017RESOLVED: lists.carleton.edu email delay
March 2, 2017Lists.carleton.edu is not sending email correctly. ITS is investigating.Issue: Major Service Disruption
December 22, 2016Many servers and services are currently offline. ITS staff are investigating but we do not have an ETA at this time.Resolved: Networking in Sayles-Hill
December 20, 2016Network equipment in Sayles-Hill has failed, interrupting all network access within that building.Planned: Print Server Maintenance
December 15, 2016We need to reboot the Print server to repair an issue. All campus printing will be down for 5-15 minutes starting at 12:15pm.Resolved: Public Lab Windows Printing Issue
December 14, 2016Printing from Windows on refreshing computers in Public Labs and Classrooms does not work at this time. We are exploring the root cause and will update when we have an ETA for resolution. In the meantime, printing from the Macintosh does work.[Issue] Off-campus network disruption
November 19, 2016Off-campus network connections are currently very slow.Issue: widespread service disruption
September 30, 2016A hardware failure in the ITS datacenter has disrupted several services, including the Moodle archive, webhelpdesk, and a number of other applications. ITS staff are restoring the affected servers and applications now, and expect all services to be back online by 11:00am.