SOS Pages

Part One: Setting up and assigning new computer.

Before customizing the computer, make sure the new computer is properly imaged and make sure all of the following steps described in the New User Prep.txt file are done:

1. Launch Acrobat Reader and tell it to fix itself.

2. Name or ReName machine: UsernameCCID (no spaces between the username and the CCID).

3. DHCP the machine. Go to: http://apps.carleton.edu/its/sysnet Request for new DHCP entry Fill in the form as usual. Remember to choose "other" as the OS.

4. Make all the necessary changes/additions in HEAT Asset Tracker.

5. Setup any additional applications.

6. Setup the printers for the user.

7. As an administrator, run "Capture Printers.command" from /ITS/Scripts.

8. Remove the AppleScript "New User Prep" from the user's startup items. If you don't do this, this file will open every time they login.

Test Mozilla as below.

9. Run Mozilla. Mozilla will likely complain about the profiles. If it does highlight the "Default" profile and click "Delete Profile". If Mozilla asks if you would like to delete the profile files, tell Mozilla no. Now click the "Exit" button. Relaunch Mozilla and it should come up error free.

10. Fix Mozilla's download issues. Open Safari and download a pdf. Now open Mozilla and make sure it can download a pdf. You will know Mozilla can open the pdf if Mozilla does not crash. Here is the URL of a PDF that you can copy and paste into the browsers:

http://www.people.carleton.edu/~lweinber/freeculture.pdf

11. Install classic by logging into \\archive.its.carleton.edu\archive. Go to Macintosh\applications\classic system folder\OSX, download the file "Macintosh HD.img" to the desktop. Open the image and copy the "sytem folder" to the new computer's root level. Go to system preferences click "classic", click "show clasic status in menu bar" and then click "start". After classic is installed, delete the image from the desktop.

12. If computer needs Retrospect, dowload it from: archive\macintosh\applications\retrospect\OSX, copy "install OSX client" onto the desktop and run it. Delete the file from the desktop once you are finished. Tell Julie Mcfadden that you have set up a new retrospect client.

13. Set up the user's e-mail client, pay attention to all secuity settings, see encription of e-mail messages for details.

Part Two: Creating a disk image of the old HD on the new computer.

1. Connect both computers using a 6-pin firewire cable.
2. Boot the new computer as a "firewire target disk" onto the old one. Hold down the "T" key and press the power button on the new computer, holding down the "T" key until you see the firewire logo on the screen. (Note: You should be able to boot the old computer into target disk mode onto the new computer, but we found that there are some problems making images of G4s from G5s.)
3. Use Disk Copy (if you're booted on an old G4) or Disk Utility (if you're on a PBG4 or a G5) to make the image of the old computer.
4. Open Disk Copy/Utility on the old computer, drag the old computer's HD ("Macintosh HD") to the disk Copier window where it says "drag image here to mount it."
5. A location to save the image pops up. Choose the mounted firewire drive (which is the new computer), save it at the system level (along with Apps and User folders). Save image as "username old HD."
6. Wait for a really long time (usually ~1.5 hours).
7. Once finished unmount the firewire HD and shut down both computers. You are now finished with the old computer. (Be sure to save the hard drive in a static bag and labeled with the username, the type of computer it came from, and the date. Give it to the proper coordinator, who will keep it in their office for one year.)
8. Start up the new computer.

Part Three: Moving files from the old computer image to the new computer.

On the new computer, open the "username old HD" image that we just made (don't let it verify - it takes too long, just cancel), and put the window of the new HD along side with it, compare and copy files or programs from the old HD to the new one.

Here is a list of things that we should do for each folder that exist under the system level.

I. Applications

Under this folder, compare what each computer has. Copy the applications that the old HD has but the new one doesn't, making sure to include the whole folder associated with the application.

II. Applications (Mac OS 9)

This folder might or might not be present on the old computer. If it is, create a folder with the same name on the corresponding location. Then copy the OS9 applications to the new folder. In order for OS9 applications to work, you must install classic. See the notes on installing classic.

III. Library.

Check for additional folders and copy those folders over. Also check Aplication Support folder for additional applications and copy those information over.

IV. Users

Compare the users folder on the Old HD and all of the users folder and make sure to copy all of their documents to the new computer. Including desktop, documents, music, photos and movies. Put the files in the same place on the new computer as they are in on the old.

Also look at the Library folder under this level. Compare Aplication Support, Calendas, Cookies, Favorites, Fonts and Preferences folder with the corresponding folders of the new image and copy over neccessary information. Also Pay special attention to Mozilla and Safari bookmarks. Make sure that they are correctly copied over and fire up Mozilla and Safari to check whether they function well.

Specific Instruction for copying bookmarks:

On their old commputer open the browsers and see which browser they use. If they use mozilla, open mozilla on the old computer, chose manages bookmarks and then export the bookmark to the desktop on the enw computer and then on the new computer import this html file. If they use safari, go to the user's library clcik on safari and copy the bookmarks.plist file to the safari folder on the enw computer. Copy the Mullbarry address books which are under: "user,documents,mulbarry,address books."

V. Developer, ITS, System, System Folder, Temporary Items

We don't need to do anything with above folders.

Please be careful copying over all the information and be prepared that users might save documents at "odd" places.

After finishing all the above steps, please fire up the following programs (If users have them) and check whether they are functioning properly: Acrobat, Palm, Classic, Eudora/Mulberry.

Part Four: lock the old HD.

As the users should not need to worry about the old files and we don't want them to mess around with the old HD, we prefer to lock the image after we are done copying files over.

The Instruction for locking the old HD,

1. Making sure that the old HD is unmounted. Then select the image under the root level.
2. Press Apple key and "I" key, the info for this document will appear
3. Check the "Locked" box
4. Close the info and you are done!!!

You are done setting up the replaced computer for the faculty!!! Please remember to bring back the firewire cable:)